Because our classes are small in size, cancellations heavily impact both the clients and instructors.

CANCEL AT LEAST 12 HOURS BEFORE CLASS:

• No fee

• Keep class credit

LATE CANCEL LESS THAN 12 HOURS BEFORE CLASS

• Lose class credit

• Unlimited members that late cancel will be charged $25

NO SHOW, NO CANCELLATION

• Lose class credit

• Unlimited members that no show/no cancellation will be charged the price of a single class credit $25

The cancellation and no-show policies for members also apply to all guests. To avoid a penalty, you must cancel your guest’s reservation at least 12 hours before the class begins.

You must sign into your account to make any cancellations or changes. Phone calls and emails are not an acceptable form of canceling.  Also please do not sign up for a class at one time and show up at another. You will be charged for both if you did not cancel in time. 

Please keep in mind that doors will be locked after 5 minutes of starting time, and you will not be allowed to enter. Being late to class will equate to not showing up, so you will lose your class credit. If you have unlimited membership you will be charged a $25 no-show fee

If a class you’d like to take is full, we highly recommend adding yourself to the waitlist. In order to do so, you must purchase a class or package. Don’t fret, if you do not get booked into the class, your account will not be deducted. If a spot becomes available, you will be automatically added to the class and you will also receive an email confirmation. All classes have a 12-hour cancellation notice. This means that if you're added to a class from the waitlist at the last minute, please be aware the 12-hour cancellation window still applies. The waitlist closes 8 hours prior to class start time. If you are no able to take class, you will need to remove yourself from the waitlist 12 hours in advance of the class. If you are added to the class and fail to remove yourself in time, you will lose the class credit OR be charged a $25 no-show fee if you have an membership.

The professional medical opinion is that it is inadvisable to try a new workout while pregnant, especially one that is as core intensive as VP VIBRANT. Please consult with your doctor before changing your exercise regimen.

All sales are final. Class credits, memberships, and merchandise are non-refundable and non-transferable to another person.

You can ONLY use your guest pass included with your Monthly Unlimited Membership or buy a 1 credit drop in class to bring them.

VP VIBRANT its not responsible for personal belongings. Please make sure to take everything with you after class!

Children and pets are not allowed in the studio.  It is unsafe, and a distraction for other clients and for you! Carve out those 50 minutes for yourself.

We cannot adjust or cancel your ClassPass reservation, and we cannot waive the late cancellation fee. ClassPass is a third party service and we have no control over how they manage their reservations or fees. You have to contact ClassPass directly if you have any issues or changes.

You can cancel or change a class without penalty if it’s at least 12-hours before the class start time.

Cancellations within 12 hours result in lost class credit OR a $25 cancellation fee (for Unlimited Membership clients).

If you don’t show up you will lose your class credit OR incur a $25 no-show fee (for Unlimited Membership clients).

Same policies apply to guests of members.

You can freeze it for a minimum of 1 month at no charge. There is a $25 freeze fee per month after the first month.

Notice of intent to freeze one’s account must be submitted to VP VIBRANT PILATES via email, no less than seven (7) business days prior to the freeze date.
The freeze request must state both the freeze start date and reactivation date.
Members who provide insufficient notice cannot be guaranteed a timely stop on billing.
Members will not be billed for memberships during the freeze months.
Billing will resume automatically upon the end of the freeze months.

You must provide VP VIBRANT PILATES written notice via e-mail (info@vpvibrantpilates.com) of your intent to cancel, no less than seven (7) business days prior to the due date of your next billing payment. Failure to provide timely notice will result in a charge for the full amount of your next billing payment. The cancellation will take effect the subsequent month. For example, if your billing payment is due the first day of the month, you must provide written notice no later than seven (7) business days prior to that date. If you fail to do so, you will be billed on the first day of the month for the full amount, and your contract will be canceled as of the date of the subsequent billing payment due date. If, at the time of receipt of your cancellation notice, you have outstanding payments owed to VP VIBRANT PILATES, these payments must be made in full in order for the Membership Agreement to be considered canceled.